Thank you for Shopping with Checkoutthisdeal.com! For questions about our products please email SALES@CHECKOUTTHISDEAL.COM For questions about your order please email SERVICE@CHECKOUTTHISDEAL.COM MAILING ADDRESS: Tessies-Toys 11 Sonoma Rd Cortlandt Manor, NY 10567 Call us during normal business hours - 9AM - 5PM Eastern Standard Time 914-261-7339 Shipping Info Checkoutthisdeal.com ships all items 24 hours after payment is received. We ship by USPS Priority Mail and all items are fully insured. Tracking info is available 48 hours after payment is received and can be obtained with a simple email to service. Warranty & Return Policy OUR POLICY IS TO EXCHANGE DEFECTIVE OR DOA ITEMS ONLY. WE DO NOT ACCEPT ITEMS BACK FOR REFUND SO PLEASE KNOW THIS. Items listed as NEW & SEALED are covered by the MANUFACTURER'S WARRANTY. You must go to them for standard warranty service as we are not a repair facility. Checkoutthisdeal.com warranties all USED electronics for a period of 30 days from the day USPS shows the item DELIVERED. If something arrives DOA or fails within this time, simply send it back with a note CLEARLY explaining the issue and we will replace it immediately! Return shipping is the responsibility of the BUYER. Thank you. . |